Frequently Asked Questions
General Questions
What is ATOMM Studios?
ATOMM Studios is the Philippines' First Self-Photo Studio where you can take professional-quality portraits yourself. We provide the private space, camera, lighting, and backdrops—so you can focus on looking and feeling your best.
How does a self-photo studio work?
When you arrive, our team sets up the lights, backdrop, and camera. You’ll use a remote clicker to take photos at your own pace. We don’t guide your poses or framing—feel free to bring a moodboard, pegs, or a Pinterest board on your phone for reference.
Do I need to bring my own camera?
No. We provide the camera, lighting, and backdrop. Bring your outfits (and props if you’d like).
What are your current locations and hours?
- ATOMM QC – Open
- ATOMM Makati (Pop-Up) – Opening on October 1 until December 31, 2025 (limited time)
Operating Hours:
- Open daily from 1:00 PM to 8:00 PM
- Slots are every hour
- Last slot is at 7:00 PM
Do you offer event rentals or off-site setups?
Yes! atommica by ATOMM Studios is our mini self-photo studio designed for events—bringing the same high-quality, professional experience to your venue.
- Rates start at ₱8,000/hour, minimum of 3 hours.
- Send us an email or message us on Instagram/FB and we’ll tailor a package for you.
How can we contact you?
- Website: atommstudios.com
- Instagram/FB: @atommstudios
- Email: hello@atommstudios.com
Package Inclusions
How many people can join a session?
Maximum of 11 people in one session. For quality and safety, the same people must remain from start to end of the shoot (non-transferable; swapping people mid-session isn’t allowed).
How long is each session?
Choose from 5 minutes, 15 minutes, 30 minutes, or 1 hour for your total shoot duration.
Photo selection for your edited soft copies happens right after your shoot time.
What do I receive after my session?
Your package does not include all the photos taken during your session, and RAW files are not provided.
After your shoot, you’ll get to select your favorite shots, which will be enhanced with our ATOMM Signature color grading.
- Included: 10 color-graded photos
- Additional photos: ₱400 per 10 photos
- Printed copies: available as add-ons after your shoot
Can I bring props or outfits?
Yes, please do! We do not provide props, so feel free to bring your own (hats, flowers, small decor, etc.).
🍰 Cakes are allowed for birthdays or celebrations, but please clean as you go. Stay mindful and careful so as not to damage any equipment.
⚠️ Sparklers and bubbles are not allowed as they may damage the backdrops.
What kind of shots do you offer?
We only offer portrait shots (up to mid-body).
Full body shots (where the floor is visible) are not offered.
Do you do touch-ups on soft copies?
We don’t do retouching or edits as we believe in capturing you just as you are! :) That said, all photos (selected by you) still go through our signature ATOMM color grading for a clean, consistent finish.
When will I receive my photos?
Soft copies are typically sent 1 to 3 days after your session.
For same-day delivery, kindly ask the studio team. We’ll do our best to accommodate, depending on the volume and the day’s schedule.
During your Session
Do you have a dressing area?
Yes! We have a dressing area and a CR available for you to use if you need to change outfits during your session.
Can we change the backdrops ourselves?
No. Backdrops may not be pulled down by clients. Only our staff members are allowed to adjust them to ensure no damage is made.
Do you stop the timer?
We do not stop the timer unless you need the backdrop color changed. The timer resumes once the backdrop is ready.
For outfit changes, the timer continues running.
Studio Policies
(Please read before booking)
A. Number of Pax
- Only the booked number of pax may enter the studio.
- Each person counts as 1 pax, including children aged 1 and up.
- Up to 2 non-participating companions may stay inside during your session.
- The studio fits up to 11 pax per session.
B. Late Policy
- Please arrive on time. There is a 15-minute grace period.
- If you arrive late, your shoot time may be shortened; your session still ends at the original time.
- Message us ASAP if you’re running late; we’ll try to accommodate depending on availability.
- No-shows forfeit the slot with no refunds.
C. Rescheduling
- You may reschedule once for a ₱600 fee, valid within 3 months from your original date.
- Not valid for older packages or bookings made with promos/discounts.
- Further reschedules will also require a fee.
- Please inform us at least 12 hours before your session.
- Requests made within 2–12 hours may be considered but are not guaranteed.
Studio Transfers
- Transferring locations is allowed on the same day if a slot is available (same time slot not guaranteed). Inform us at least 12 hours before your session.
- If there are no same-day slots and you’d still like to transfer to another date/location, a ₱600 rescheduling fee applies.
D. Refunds
- No refunds within 4 days of your session.
- Additional pax and pet add-ons are non-refundable once booked.
- If you cancel earlier than 4 days, we can refund minus a 5% service fee (processing).
- Emergencies may be reviewed case-by-case with valid proof.
- Bookings made with discounts/promos are not eligible for refunds.
E. Pet Policy
- Maximum of 3 pets are allowed per session.
- Pets must wear a leash and diapers, or be carried at all times inside.
- A ₱500 cleaning fee applies if your pet litters indoors.
- If a pet becomes restless, we may ask that they wait outside until calm.
- Any damage caused by pets will be charged accordingly.
Booking Information
Do you accept walk-ins?
We prioritize online bookings. Walk-ins are possible if there are open slots, but we recommend booking in advance to secure your time.
How do I book a session?
Book online at atommstudios.com. You’ll choose:
- Preferred branch
- Date & time slot
- Number of pax
- Shoot duration (5, 15, 30 minutes, or 1 hour)
- Number of edited softcopies (included in your chosen package)
Booking Hours:
- We are open daily from 1:00 PM to 8:00 PM
- Slots are every hour
- Last slot is at 7:00 PM
What are your payment methods available?
We accept Credit/Debit Cards, E-Wallets, and Cash (for in-studio payments)